Returns and Exchange - Silly Punter
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Returns and Exchange

What is your return policy?

Silly Punter returns policy accepts only exchanges/replacements and not direct monetary refunds. We accept exchanges (stock permitting) up to 15 days from the date of delivery of the order.

How do I initiate a return?

Please mail us at to initiate a return. Please mention the following information clearly in the mail:

  • Order Number / Registered E-Mail Id
  • Product Name
  • Change Requirements

Do you arrange for reverse pickups?

We do not arrange for a reverse pickup, however, if there is an issue with your order - you can notify us by writing a mail to and can courier the products to:

Silly Punter Designs Pvt. Ltd.
#8,14/8,2nd Floor Galaxy Enclave, Jakkur Plantation road,
International Airport road Yelahanka, Bangalore - 560064
Ph: (+91) 6366886969

Once we receive the product in our warehouse, we will initiate the return process within 2-3 working days.

You'll be allotted  100/- of store credit on your next purchase when you return the product for an exchange. 

Where do I mail the returns?

If you choose to self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit.

Please courier the items to the below mentioned address below:

Silly Punter Designs Pvt. Ltd.
#8,14/8,2nd Floor Galaxy Enclave, Jakkur Plantation road,
International airport road Yelahanka, Bangalore - 560064
Ph: (080) 42086718

We recommend use ‘Speed Post’ as your courier service. 
Speed Post is a government of India owned entity and has the most widely distributed postal network in India. Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.

When will I receive a replacement?

Replacement will be shipped after the original item has been received in the warehouse, subject to the following conditions

  • The item(s) should be unused, unsoiled and unwashed.
  • The packaging should have the original tags in place.

They should be returned within 20 days from the dispatch date. Any returned item received by us that does not meet the above mentioned conditions will not be accepted. No amount will be reimbursed in this case.

Can I choose a different item in exchange?

You can only exchange your item within 20 days and receive a replacement of that exact product or another product of the same value.

If the value of the replacement product exceeds that of the previously purchased product, the difference will have to be paid in advance.

What is your refund policy?

Non monetary refund for any of your order will be made within 15 days of its date of delivery.

The product amount will be credited back to you as rewards point.This will be done post the quality check of all received products.

Refund of shipping and COD charges is not applicable

What are the rules for Courier charges refund?

Customers can self ship the items to Silly Punter.
In this case, an amount of Rs. 100 will be reimbursed through a Silly Punter rewards points. This will be done post the quality check of all received items.